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打破文化差异——有效的跨文化沟通

 文章来源:石顿企管 时间:2019-07-03 10:35
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打破文化差异——有效的跨文化沟通
零距离与老外沟通
课程时间:2019年 8月28日 上海
课程费用:2400元/人(含教材,午餐及茶点等)
                                                                                                                                                   
谁来参加?                                                                                                                                    
* 需与国内外客户或同事沟通协作的员工                                                                                             
* 跨国公司的职业经理人                                                                                                                    
* 被派驻外地或外国办公室的员工                                                                                                        
有何收获?                                                                                                                                    
* 知晓文化差异的存在和维度                                                                                                             
* 学会跨文化高效沟通技巧                                                                                                                
* 学习适应不同文化的身体语言与英语口音                                                                                            
                                                                                                                                                   
课程时长                                                                                                                                        
1天(7小时)                                                                                                                                 
                                                                                                                                                   
先决条件?                                                                                                                                    
 *工作中经常与国内外客户或者同事沟通                                                                                             
                                                                                                                                                   
为何参加?                                                                                                                                    
* 在如今国际化的年代,身边的朋友、同事、老板充斥着老外,即便英文能力还不错,但有时候由于不知道老外国家的风俗习惯,而是彼此的沟通产生了尴尬,或者小摩擦?                                                                                     
课程大纲                                                                                                                                        
第一模块:文化差异的存在                                                                                                                
* 文化与跨文化                                                                                                                                
* 跨文化的人类学基础                                                                                                                       
* 冰山模型                                                                                                                                       
第二模块:文化差异的维度                                                                                                                
* 等级VS平等                                                                                                                                 
* 个人VS集体                                                                                                                                 
* 目标VS关系                                                                                                                                 
* 直接VS委婉                                                                                                                                 
* 守时VS灵活                                                                                                                                 
* 主动VS被动                                                                                                                                 
第三模块:如何高效沟通                                                                                                                   
* 文化差异的影响                                                                                                                            
* 沟通中的原则                                                                                                                                
* 学会表达自我                                                                                                                                
* 如何寻求理解                                                                                                                                
第四模块:身体语言与英语口音适应                                                                                                    
* 身体语言的差异                                                                                                                            
* 不同的英语                                                                                                                                   
* 常见的变音                                                                                                                                   
                                                                                                                                                   
相关课程                                                                                                                                        
* 《英文商务写作——助力英文书面沟通》                                                                                           
                                                                                                                                                   
讲师简介                                                                                                                                        
戴 女士                                                                                                                                          
                                                                                                                                                   
*背景经历                                                                                                                                        
*培训讲师,顾问                                                                                                                                
* 拥有多年海外工作和管理经验,从事国际教育培训领域超过十年                                                             
* 曾在ResCare(全球最大的human service机构)的国际部美国华盛顿DC总部担任中国地区项目经理"
* 曾在Astar教育集团的美国弗吉尼亚总部担任总监                                                                              
* 曾任新加坡S P Jain商学院的东亚地区首席代表                                                                                 
* 出版的热销书籍: "China: Perspectives of A Transplanted Mango"(美国出版), 《不会写,怎敢拼外企》以及《新概念英语句典》                                                                                                                                             
                                                                                                                                                   
*擅长领域                                                                                                                                        
 《打破文化差异--有效的跨文化沟通》、《高效英文书面沟通》                                                               
                                                                                                                                                    
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 戴老师的课逻辑清晰,并且善于启发我们的思维,实用性很高。                                                              
                                              --刘女士(某著名外资融资公司)
 
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